FAQ

Frequently Asked Questions

At 1to99store, transparency is our best policy.

Why should I buy from you?

We believe online shopping should be fun, easy and safe. We work hard to solve the pain points faced by shoppers while shopping online. We want to help you to have a happy shopping experience. Your satisfaction is our #1 priority.

You shop, 1to99store gives.

Feel good knowing we donate a portion of our profit to the charitable organization of our choice. Support underprivileged communities by shopping at 1to99store. Your shopping makes a difference.

How is your product quality?

We at 1to99store believe in high quality and exceptional customer service. We thoroughly check the quality of our products, working only with reliable brands so that you only receive the best quality product at the most affordable prices.

Is your payment system secure?

Absolutely! Our payment technology is provided by Stripe, one of the largest and safest online payment processors in the world. We also use the world’s best-known payment methods such as PayPal, Square, Amazon Pay. Besides, we also use some regional payment systems such as bKash, Paytm, AziPay.

Can I change or cancel my order?

You can change or cancel an order within 1 hour. Please contact us at shop@1to99store.com.

Do you refund?

We want you to be completely satisfied with your purchase on 1to99store. Return all products within 14 days of delivery if they are not as described. We will return your money. So, shop with confidence!

How much do you charge for shipping?

Nothing! We provide FREE SHIPPING to over 200 countries around the world!

Will I be charged any TAX or VAT?

No, the price you see is the price you pay – you won’t be charged any extra fees.

When will my item ship?

Your order will be shipped within five business days after receipt of payment.

How long will my order take to arrive?

The estimated shipping time varies by location and can be  2-4 weeks due to high demand. Thank you for your patience. Enjoy FREE SHIPPING on your orders!

Do you provide tracking information?

Yes, you will receive an email once your order ships that contain tracking information. You can also find this tracking info on your account dashboard. If you haven’t received tracking info within 7 days, please contact us at shop@1to99store.com.

For more information, please check out the Quick Links section at the bottom of the website.

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